Why Businesses Don’t Get 5 Stars in Food Safety: Expert Insights

Food hygiene and safety are crucial in the hospitality industry. Poor hygiene practices can lead to business failures and severe health risks for customers. While some businesses fall short due to blatant hygiene issues, others receive poor ratings for reasons such as inadequate paperwork.

In Bradford, businesses have a savior in Gurdev Singh, the owner of Food Safety Solution. Gurdev trains businesses and their staff, implementing a bespoke, simplified system that shields them from adverse environmental health visits.

With over 25 years of experience, Gurdev has guided numerous restaurants, pubs, bars, hotels, manufacturers, and other food-related businesses to achieve 5-star food safety ratings. Here, he reveals the primary reasons businesses fail to secure a 5-star rating:

1. No Food Safety Management System

Gurdev: “The premises might not be dirty, but without documented evidence, food safety isn’t taken seriously. If it’s not written down, there’s no proof. That’s why I’ve developed an easy-to-follow food safety system. If the paperwork is too complex, staff find it hard to comply. My systems are tailor-made for each setting.”

2. Failure to Manage an Existing Food Safety System

Gurdev: “Businesses need to maintain documentation and monitoring records, such as fridge/freezer temperatures at opening and closing times. My system is user-friendly, and I keep my clients updated on any legislative changes.”

3. Lack of Knowledge

Gurdev: “Failing to stay updated on current legislation can render a food safety management system ineffective. For instance, in 2019, the FSA included Acrylamide in the SFBB (Safer Food Better Business), yet I still find kitchens unaware of this.”

4. Lack of Staff Training

Gurdev: “Many businesses hire additional staff during peak seasons without adequate training. Small business operators might see training as an unnecessary expense. I ensure my clients train their staff or let me handle it. I offer affordable training, and my systems are easy to follow, fostering a confident team.”

5. Being Too Busy

Gurdev: “During busy periods, there’s a temptation to prioritize speed over safety. I ensure my clients maintain ‘prove-it’ records for hot food.”

6. Poor Habits of Food Handlers

Gurdev: “Even with training, management may not enforce adherence to food safety practices. Disposable gloves, for example, are often misunderstood as hygienic. I discourage glove use unless necessary, as they can obscure the sensation of dirty hands.”

7. Poor Cleaning Habits Due to Premises

Gurdev: “Food businesses must have adequate lighting, ventilation, drainage, and a reliable water supply, with separate sinks for hand washing and food prep. Poorly laid out or hard-to-reach areas can hinder effective cleaning, leading to bacteria buildup and pest infestations. An old kitchen is no excuse for poor cleanliness.”

Success Stories

Gurdev has achieved remarkable results, sometimes elevating businesses from a zero to a 5-star rating. He often helps business owners who don’t speak English as a first language by simplifying and translating complex guidelines.

Free Consultation

Gurdev offers a free consultation to assess current practices, provide advice, and propose a bespoke system to guarantee a 5-star rating. Services also include staff training, allergen and labeling training, and random compliance checks.

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